Offscript Goods

Frequently asked questions

How does the custom shirt builder work?

Pick a garment, color, and size, upload your artwork (PNG, JPG, or SVG), then move and resize it on the live preview. The price updates as you go, and your original file is attached to the order so we print exactly what you designed.

What file types can I upload?

PNG, JPG, and SVG, up to 20MB. For the sharpest print, use at least 150 DPI at the size you want it printed — the builder warns you if your image is too small.

How long does production take?

[Owner note: placeholder — add your real production time, e.g. "Custom orders are printed to order and ship within 3–5 business days."]

How much is shipping?

Shipping is calculated in your cart from your ZIP code before you pay. Orders over the free-shipping threshold ship free. See Shipping & Returns for details.

Can I return a custom shirt?

Because custom shirts are printed with your artwork just for you, they're final sale unless there's a printing defect or we made a mistake — in that case we'll reprint or refund. Ready-made items can be returned per our Shipping & Returns policy.

Do I own the rights to my design?

Yes. You keep all rights to artwork you upload. By ordering, you confirm you have the right to print it.

What sizes do you carry?

Most garments run S–3XL. Check the Size Guide for measurements.

Still stuck? Contact us.